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Terms and Conditions for a Fair Partnership

Black on white / trial purchase

  • With regard to orders on the internet only what has been agreed in writing or electronically shall be valid between the client and Berendsohn AG (BAG). In particular, the following delivery terms of sale and terms of payment shall apply.
  • With this order you have made a trial purchase from BAG, i.e. you can return the goods which have been supplied to you within 14 days of receipt without stating any reasons.  The purchase agreement shall become valid upon your receipt of the goods by way of adoption, however, at the latest, upon expiry of the 14-day return period.

Money, money, money …

  • Article prices are before your share of freight and packaging costs amounting to 3% of the order value plus VAT. The invoice amount is due upon receipt of the invoice. We reserve the title to the goods until the buyer has fully paid for them.

We deliver 

  • Depending on the article, it will usually take 1 to 2 weeks to deliver the goods after BAG has confirmed the order in writing.
  • Should it not be possible to supply the article depicted on the internet, BAG reserves the right to deliver a similar article.
  • Bag explicitly reserves the right to change the colour and design of an article and carry out technical improvements.
  • BAG shall be entitled to resign from the contract, if the client has not met obligations from previous orders. 

Just in case … 

  • In the event of a defective delivery, it goes without saying that the client is entitled to receive a replacement delivery or an improvement within an appropriate period of time. Should the replacement delivery or improvement fail, the client can demand either a reduction of the purchase price or the annulment of the contract.
  • Compensation claims against BAG because of default or defective delivery or impossibility of performance shall be excluded since BAG did not act intentionally or out of gross negligence. The client shall not be entitled to claim compensation for lost profits.

We would like to avoid disputes

  • If the client is a commercial businessman or is not resident in Germany or his residence in Germany cannot be established at the time of the lawsuit, Hamburg shall be the place of performance. The venue shall be Hamburg-Mitte.

Hamburg, 01 May 2006